FAQs
How do I order?
Order online through our website and choose the meals and sizes that suit you. Prefer to order by phone? Call Sally on 0402 557 912 and I’ll happily take your order.
Is the menu always the same?
No — our menu changes regularly. We cook in batches, bringing back old favourites and adding new dishes as we go. Once a batch sells out, it may be a little while before we make it again.
If you spot something you love, it’s worth popping a few in the freezer while it’s available. Keep up with new dishes and what’s cooking by joining our newsletter.
When do you deliver?
We deliver to Geelong, the Bellarine and Surf Coast every Tuesday and Friday. Please order by 5pm the day before.
We also deliver fortnightly to selected Melbourne suburbs, including Port Melbourne, South Melbourne, Albert Park, Middle Park, St Kilda, Elwood, Brighton, Fitzroy and Carlton. Stay in touch to be notified of our next Melbourne delivery date.
Won’t be home? Simply leave an esky with ice on your doorstep and we’ll pop your order inside.
What size meal should I order?
As a guide, our medium meals serve 2–3 people, our large meals serve 4–5 and XL serves 6+
Most of our meals are designed to be served with something you prepare at home — rice, pasta, couscous, potatoes, vegetables or a simple salad. So you can stretch your Slow Cook Sisters meal as far as you like, depending on appetites and what you serve alongside it.
Do you cater for dietary requirements?
We offer a range of vegan, vegetarian, gluten-free and dairy-free meals. Because we prepare and cook one meal at a time, rather than having lots of different dishes being made alongside each other, the risk of cross-contact is greatly reduced. However, our meals are prepared in a kitchen that also handles gluten, dairy, nuts and other allergens, so we cannot guarantee they are completely allergen-free.
Please check the individual product page and label for ingredients and allergen information.
How do I heat my meals?
Most meals are best defrosted overnight in the fridge and reheated gently on the stovetop until piping hot throughout. Dinner emergency? Reheat from frozen, it will be fine. Some dishes have their own heating instructions, so please check the label on your meal or check on website.
How long will my meals keep?
Our meals are delivered frozen and each one has a best-before date. Keep them frozen until you’re ready to enjoy them. Once defrosted, keep refrigerated and eat within 48 hours.
Do you sell gift cards?
Yes. Slow Cook Sisters gift cards make a lovely present for new parents, busy families, someone recovering from illness or surgery — or anyone who could simply use a few nights off cooking.
Our gift cards can be purchased online and used towards any of our meals.
Can I send meals as a gift?
Absolutely — in fact, around 30% of our orders are gifts. Slow Cook Sisters meals are a lovely practical way to look after someone, whether they’ve just had a baby, are recovering from illness, or simply have a lot on their plate.
Order as usual using the recipient’s delivery address. If you’d like us to include a handwritten note, just add your message to the order notes and we’ll take care of it.